Planning our journey better.
In 2011, 10,256 deliveries were made using otherwise empty customer or supplier vehicles. This is known as backhauling and we’re expanding it all the time. We’re also introducing telematics into our fleet: this is a device that tells drivers how they can enhance their driving style and reduce fuel consumption.
Using smaller vehicles.
When we
need to move small loads, we use smaller cars. Recent additions to our petite
fleet include Nissan Leaf 100% electric cars and low-emission Vauxhall Astra
ecoFLEX cars.
Buying EEVs.
For the past few years, any
new trucks we have purchased have had specified EEV (enhanced
environmentally-friendly vehicle) status, which has resulted in lower exhaust
emissions.
Delivering by train.
We transport most products
on the road, but we’re working with Tesco and Eddie Stobart Ltd on a dedicated
rail-freight route.
Historically, a large part of CCE’s fleet was composed of side-load
trucks that were loaded with several full pallets of the same stock keeping
unit (SKU). As products proliferated, CCE found that for many stores it was no
longer possible to load full pallets of a single SKU. The company went from
delivering 12-15 SKUs per order to dozens of SKUs. Further, as more retail
chains started using EDI for purchase orders and for receiving advanced
shipping notices (ASNs), CCE found that these retailers were less likely to
place orders that supported “main loading” (bulk picking).
A traditional DSD beverage delivery system relies on side-load vehicles
with 10-16 bays. A side-load truck would visit several stores, and at each
stop, the driver would stock the shelves with whatever product that store
ordered. The warehouses would pick enough pallets of a SKU to support all of
the stops. In effect, the driver became the order picker. He would open one bay
and select the cases off one pallet, open another door and pick the cases
needed of a second product, and so forth until the store’s order was
complete.
Now, however, because of continued SKU proliferation (selling not just
carbonated drinks, but all those power drinks and juices too), CCE is
increasingly “pocket loading”—i.e., picking by order by stop. In other words,
CCE is building mixed-SKU pallets that have the various products, in the right
quantities, necessary to fulfill a particular store’s order. CCE is using two
solutions from Ortec to help it build these pallets.
These solutions help CCE decide which products to load on which trucks, which
trucks should visit which stores, and then determine how to build pallets
efficiently. The pallet-building logic takes into account case dimensions,
product crushability, and product affinities (i.e., ideally, products that are
located near each other in the warehouse should be picked onto the same pallet
to minimize the travel time of pickers).
To better support store-level picking, CCE began buying 28-ft.and 35-ft.
order fulfillment system (OFS) trucks eight years ago. These trucks have
rear-loading doors and are wider than standard bulk-delivery trailers, so they
have enough space for a narrow aisle up the middle for the driver to walk down.
These trucks allow CCE to load a store’s orders into specially built carts that
are fastened to the sides of their trucks.
While these trucks are reverse loaded (the order for the first stop is
loaded last), the middle aisle supports flexible delivery sequencing. If a
driver gets to a store whose dock is full, he can skip that stop. The middle
aisle allows the driver to select the next store’s orders without having to
shuffle goods around inside the truck. OFS trucks will not fully replace CCE’s side-load trucks. In some
metropolitan areas, the OFS trucks are too wide for the narrow streets. However, OFS trucks have a number of
advantages. Many are hybrid trucks with Eaton engines that are 30 percent more
fuel efficient than traditional trucks. CCE believes it has the largest hybrid fleet
in North America. Another advantage is that while these trucks support
store-specific carts, they can also be loaded with palletized orders for large
customer deliveries.
Building customer-specific mixed-SKU pallets in the DC is more expensive
for the warehouse. But CCE’s time and motion studies show that its overall
end-to-end costs are lower because its drivers are more productive. Further,
OFS trucks allow CCE to hire more experienced drivers, and because their job is
easier, driver retention is improved. Drivers also don’t have to do as much
product lifting or have to open and close many bay doors, making them less
prone to injury. While the recession has made hiring and retaining drivers
easier, CCE expects this will be a challenge again once the economy recovers.
In short, better thinking about what kinds of trucks it needed in its
fleet has allowed CCE to do a better job of optimizing its end-to-end supply
chain.
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